Terms of Service

    Last updated: January 8, 2026

    1. Agreement to Terms

    By accessing or using the services provided by Sparkly Premium Organization Services ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

    2. Services Description

    Sparkly Premium Organization Services provides professional home organization services including, but not limited to, closet organization, pantry transformation, garage organization, bathroom organization, office organization, packing and unpacking services, and move preparation assistance in the Central Florida area.

    3. Booking and Scheduling

    • All service appointments must be scheduled in advance through our website, phone, or email.
    • We require at least 24 hours' notice for cancellations or rescheduling to avoid cancellation fees.
    • Service times are estimates and may vary based on the scope of work required.
    • We will make reasonable efforts to accommodate your preferred scheduling times.

    4. Pricing and Payment

    • Pricing is provided based on the scope of work discussed during consultation.
    • Final pricing may be adjusted based on actual conditions and requirements discovered during the service.
    • Payment is due upon completion of services unless otherwise agreed in writing.
    • We accept major credit cards, debit cards, and other approved payment methods.

    5. Client Responsibilities

    As a client, you agree to:

    • Provide safe access to the areas requiring organization services.
    • Disclose any hazardous materials or conditions in the work area.
    • Secure pets during service appointments.
    • Be present or designate an authorized representative during the initial consultation and final walkthrough.
    • Make decisions regarding items to keep, donate, or discard in a timely manner.

    6. Liability and Insurance

    • We carry general liability insurance to cover accidental damage during our services.
    • We are not responsible for items that are inherently fragile, valuable, or irreplaceable unless disclosed in writing before services begin.
    • Any claims for damages must be reported within 48 hours of service completion.
    • Our liability is limited to the cost of repair or replacement of damaged items, not exceeding the service fee paid.

    7. Confidentiality

    We respect your privacy and maintain strict confidentiality regarding all information observed or learned during our services. We will not disclose any personal information about your home, belongings, or family to third parties without your explicit consent, except as required by law.

    8. Photography and Testimonials

    We may request permission to photograph our work for portfolio and marketing purposes. Any use of photographs or testimonials requires your written consent. You may decline without affecting the quality of our services.

    9. Satisfaction Guarantee

    We strive for complete client satisfaction. If you are not satisfied with our services, please contact us within 7 days of service completion. We will work with you to address any concerns and, if necessary, provide additional services at no extra charge.

    10. Termination

    Either party may terminate services at any time. If you terminate services mid-project, payment is due for all work completed. We reserve the right to terminate services if working conditions become unsafe or if terms are violated.

    11. Governing Law

    These Terms of Service are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising from these terms shall be resolved in the courts of Orange County, Florida.

    12. Changes to Terms

    We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the new terms.

    13. Contact Information

    For questions about these Terms of Service, please contact us:

    Email: sparklyco03@gmail.com

    Phone: (689) 310-1458

    Service Area: Central Florida